Privacy Policy

Introduction

Welcome to RescueRide Clinical Supplies. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website at https://rescueride.co.zw.

Information We Collect

We may collect the following information when you use our site or make a purchase:

• Full name and email address
• Phone number and delivery address
• Payment information (processed securely — we do not store card details)
• Order history and product preferences
• Google account information (if you sign in using Google)
• Browser type, IP address, and usage data (via cookies)

How We Use Your Information

• Process and deliver your orders
• Send order confirmations and updates via email or SMS
• Respond to your enquiries and provide customer support
• Improve our website and product offerings
• Send promotional emails (you may unsubscribe at any time)
• Comply with legal and regulatory obligations in Zimbabwe

Clinical Products & Health Information

Our site sells clinical and medical supplies. We do not provide medical advice. Product descriptions are for informational purposes only. We do not collect or store your medical history or health records.

Google Sign-In

If you choose to sign in using your Google account, we receive basic profile information (name and email address) from Google. We do not receive your Google password. This information is used solely to create and manage your account on our platform.

Sharing Your Information

We do not sell your personal information. We may share it only with:

• Delivery partners and couriers to fulfil your orders
• Payment processors (EcoCash, PayNow, banks) for secure payment processing
• Legal authorities when required by Zimbabwean law

Cookies

We use cookies to keep you logged in, remember your cart, and understand how visitors use our site. You can manage cookie preferences through our cookie consent banner or your browser settings.

Your Rights

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing emails at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@rescueride.co.zw.

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. However, no system is 100% secure — we encourage you to use a strong password and keep it confidential.

Contact Us

If you have questions about this Privacy Policy, contact us:

• Email: info@rescueride.co.zw
• Website: https://rescueride.co.zw