Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the RescueRide Clinical Supplies website at https://rescueride.co.zw. By accessing or using our site, you agree to these Terms.

1. About Our Business

RescueRide Clinical Supplies is an online marketplace selling clinical and medical supplies. We are registered and operate in Zimbabwe.

2. Eligibility

By using this site, you confirm that you are at least 18 years old and legally capable of entering a binding agreement. Some clinical products may only be purchased by licensed healthcare professionals — this will be stated clearly on the product listing.

3. Products & Descriptions

We make every effort to display products accurately. However:

• Product images are for illustration purposes only
• Specifications may change without notice
• Product descriptions are not medical advice
• We reserve the right to limit quantities or discontinue products

4. Orders & Payments

• All prices are in the listed currency and subject to change
• An order confirmation does not guarantee availability
• Payment must be completed in full before orders are dispatched
• We reserve the right to cancel any order at our discretion

5. Delivery

We aim to deliver orders within the timeframe stated at checkout. Delivery times are estimates only. We are not liable for delays caused by courier services, customs, or circumstances beyond our control.

6. Returns & Refunds

• Items may only be returned if unopened, unused, and in original packaging
• Returns must be requested within 7 days of delivery
• Opened items cannot be returned for hygiene and safety reasons, unless faulty
• Refunds will be processed within 14 business days of receiving the returned item

7. Medical Disclaimer

Nothing on this website constitutes medical advice. All clinical products are sold for professional or general use only. Always consult a qualified healthcare professional before using any medical product. We are not liable for any harm resulting from misuse of products purchased on our site.

8. User Accounts

If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorised use.

9. Intellectual Property

All content on this site — including text, images, logos, and product descriptions — is the property of RescueRide Clinical Supplies or its licensors. You may not reproduce or use any content without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, RescueRide Clinical Supplies shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

11. Governing Law

These Terms are governed by the laws of Zimbabwe. Any disputes shall be resolved in the courts of Zimbabwe.

12. Changes to These Terms

We may update these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the new Terms.

13. Contact Us

If you have questions about these Terms:

• Email: info@rescueride.co.zw
• Website: https://rescueride.co.zw